What is TriNet?
TriNet is a PEO that simplifies HR management for small and mid-sized businesses, and it provides a wide range of services, including payroll processing, benefits administration, risk and compliance management, and employee onboarding. TriNet’s industry-specific approach allows businesses to access tailored HR solutions and benefits packages that meet their unique needs.
Book Demo Visit TriNet’s website.
TriNet dashboard.
Compliance is the foundation of TriNet. The platform helps businesses navigate complex employment laws and regulations, ensuring they comply with local, state, and federal requirements. This makes it an excellent choice for companies looking to mitigate HR-related risks while focusing on growth.
TriNet includes payroll features, employee self-service tools, and in-depth analytics for tracking workforce performance and expenses. While pricing is customized based on your business’s needs, many users appreciate TriNet’s all-in-one solution for handling HR challenges effectively.
TriNet payroll page.
How much does TriNet cost?
TriNet uses a custom pricing model tailored to the specific needs of your business. To get an accurate cost estimate, you’ll need to contact their sales team for a personalized quote. This approach ensures that businesses receive a solution that aligns with their workforce size, industry, and HR requirements, but it does make direct comparisons challenging.
- Starting price:
- Varies
- Free trial:
- None
- Free version:
- Not Available
What’s included in every Deel plan?
TriNet provides HR services across all plans, designed to meet the needs of small and mid-sized businesses. Each plan includes core features such as payroll processing, benefits administration, compliance management, and risk mitigation. Businesses also gain access to TriNet’s network of industry-specific benefits, allowing them to offer employees competitive health, retirement, and wellness options.
Plans also come with support from HR specialists who guide navigating employment laws and managing complex workforce needs. Employees can use self-service tools to access pay stubs and benefits information, creating a seamless experience for employers and their teams.
Book Demo Visit TriNet’s website.
Which features does TriNet offer?
| PEO Companies Features | |
|---|---|
| Direct deposit | |
| Payroll tax filing | |
| Employee self-service | |
| Unlimited Payroll | |
| Benefits Administration | |
Other notable TriNet features
- Compliance support
- Integrations
- HR consulting
- Workers’ compensation
- Retirement plans
- Performance management
What types of support does TriNet offer?
| Data Migration | |
| 1-on-1 Live Training | |
| Self-Guided Online Training | |
| Knowledge Base | |
| FAQs/Forum | |
| Email Support | |
| Live Chat | |
| Phone Support |
Book Demo Visit TriNet’s website.
TriNet user review highlights
We analyzed 2,106 user reviews about TriNet from four third-party review websites to provide this summary.
Reviewers appreciate TriNet’s comprehensive payroll processing, benefits management, and HR support, which are especially valuable for small businesses with limited internal HR resources. The platform’s ease of use and user-friendly interface are frequently highlighted, with several users noting that it simplifies complex HR tasks such as payroll, benefits administration, and compliance across multiple states. The mobile app is also praised for offering employees easy access to their HR information and the ability to request time off from their phones.
The onboarding process, however, is a pain point for many reviewers, with some businesses reporting extended delays and confusion when setting up payroll and benefits. Customer support is another issue, with some users experiencing slow responses, unhelpful interactions, and difficulty reaching the right departments.
Complaints about surprise fees, like the “Platform Innovation Fee,” and escalating costs have also led to dissatisfaction. Additionally, the platform’s lack of flexibility in report customization and time-tracking features leaves some users feeling restricted.
- Ease of Setup – Onboarding can be slow and confusing, with some businesses experiencing delays of up to two months for payroll and benefits setup. Users report issues with the platform’s initial configuration and poor communication during the process.
- Ease of Use – The platform is generally easy to navigate, with a user-friendly interface for payroll, benefits, and HR management. Some users appreciate the mobile app’s easy access to HR data and time-off requests.
- Features – TriNet offers many features, including payroll processing, benefits management, and multi-state compliance. Users enjoy the platform’s self-service options, but some report limitations in reporting customization and time-tracking functionality.
- Quality of Support – Customer support is often slow, with many users experiencing delays and unhelpful responses. There are complaints about a lack of direct communication and difficulty reaching appropriate departments for resolution.
- Value for Money – TriNet’s costs are considered high, with some users feeling the service does not justify the expense, especially for small businesses. While the platform offers good benefits rates and multi-state payroll support, the high fees and recurring price increases are major concerns.
TriNet Contact Information
- Parent Company:
- None
- Headquarters:
- Dublin, CA
- Year Founded:
- 1988
- Website:
- trinet.com/
- Facebook:
- facebook.com/TriNetHR/
- Twitter (X):
- x.com/trinet
- Instagram:
- instagram.com/trinethr/
- TikTok:
- tiktok.com/@trinethr
- LinkedIn:
- linkedin.com/company/trinet
- YouTube:
- youtube.com/channel/UCEBkvusj7kd8QSpyz0bl4nA