What is Teletrac Navman?
Teletrac Navman is a fleet management solution designed to optimize operations, improve driver safety, and ensure compliance with industry regulations. It provides a comprehensive dashboard for real-time vehicle tracking, allowing fleet managers to monitor locations, routes, and driver behavior from a single interface.
Teletrac Navman dashboard.
See the Platform Visit Teletrac Navman’s website.
Teletrac Navman’s driver safety tools offer detailed insights into behaviors like speeding, harsh braking, and idling. These insights enable managers to coach drivers and foster safer driving habits. The platform also simplifies compliance with features like electronic logging devices (ELDs) and Hours of Service (HOS) tracking.
The platform’s maintenance tools streamline preventative care by sending automated service reminders and logging maintenance for each vehicle. These features reduce unexpected downtime and extend the lifespan of fleet assets.
Teletrac Navman tracking page.
One of Teletrac Navman’s standout advantages is its advanced reporting capabilities. Businesses can track fuel usage, operational costs, and driver performance metrics with customizable analytics. It also integrates with various third-party tools, further enhancing its functionality. Whether you’re managing a small fleet or a large enterprise, Teletrac Navman delivers the tools to improve efficiency, reduce costs, and promote safety across your operations.
How much does Teletrac Navman cost?
Teletrac Navman plans start at $25 per month.
- Starting price:
- $25/month/vehicle
- Free trial:
- None
- Free version:
- Not Available
See the Platform Visit Teletrac Navman’s website.
What’s included in every Teletrac Navman plan?
Every plan comes with maintenance scheduling tools that send alerts for routine servicing, helping to prevent costly downtime. Teletrac Navman includes regulatory compliance features such as ELD and HOS tracking. On top of that, all plans include access to a mobile app, allowing users to oversee their fleet from anywhere.
Teletrac Navman driver overview page.
Which features does Teletrac Navman offer?
| Fleet Management Software Features | |
|---|---|
| Fuel Management | |
| GPS Tracking | |
| Mileage Tracking | |
| Mobile App | |
| Live Tracking | |
| Driver Behavior Monitoring | |
| Maintenance Scheduling | |
Other notable Teletrac Navman features
- Compliance management
- Route optimization
- Analytics and reporting
- AI-powered dashcams
- Asset tracking
- Alerts and notifications
Teletrac Navman live map tracking.
What types of support does Teletrac Navman offer?
| Data Migration | |
| 1-on-1 Live Training | |
| Self-Guided Online Training | |
| Knowledge Base | |
| FAQs/Forum | |
| Email Support | |
| Live Chat | |
| Phone Support |
See the Platform Visit Teletrac Navman’s website.
Teletrac Navman user review highlights
We analyzed 3,026 user reviews about Teletrac Navman from three third-party review websites to provide this summary.
Many reviewers apprecrite the professional and helpful customer support they’ve received from Teletrac Navman, with some highlighting the prompt and knowledgeable responses from support agents. The platform’s ease of user and reliable mobile and web access also stand out as major positives, especially for users who appreciate the customizable vehicle tracking features and real-time data available through the platform. Customers have also noted the strong technical support, with several instances where support agents provided timely and accurate troubleshooting for ELD issues.
Users have reported difficulty in getting timely support, especially after initial interaction with sales teams. Complaints about slow responses times, lack of follow-up, and unresponsive customer service are prevalent. A common complaint is the inflexible contract terms and auto-renewal clauses, which have led to unwanted charges for services no longer in user.
Additionally, connectivity issues with devices, outdated unites, and difficulties in integrations with other systems have caused significant inconvenience for many users.
- Ease of Setup – Initial setup is generally straightforward, with some users praising the installation process. However, there are occasional reports of connectivity issues after installation, especially in rural areas with spotty satellite signals.
- Ease of Use – The platform is widely considered easy to user, with a customizable interface for vehicle tracking and real-time data. Users appreciate the intuitive nature of both mobile and web access, making day-to-day management efficient.
- Features – The tracking and reporting features are solid, with real-time updates, fueling station monitoring, and speed alerts. However, some reviewers report that certain features, such as odometer readings and integrations with other software, are unreliable or not as advertised.
- Quality of Support – Customer support is a mixed experience. While many customers praise the knowledge and professionalism of individual support agents, others report long response times, unresponsive service, and difficulty reaching support for billing or technical issues.
- Value for Money – While some users feel they received good value for the service, others are frustrated by inflexible contracts, unfulfilled promises, and ongoing charges for devices or services no longer in use.
Teletrac Navman Contact Information
- Parent Company:
- Vontier
- Headquarters:
- Glenview, IL
- Year Founded:
- 1988
- Website:
- teletracnavman.com/
- Facebook:
- facebook.com/@TeletracNavman/
- Instagram:
- instagram.com/teletracnavman/
- LinkedIn:
- linkedin.com/company/teletracnavman
- YouTube:
- youtube.com/teletrac