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Shelby Systems

Review by RAECHEL CONOVER
Updated December 22, 2023

Shelby Systems takes a unique approach to church management. The program has a host of services that churches can piece together into a plan that targets their exact needs, or they have a complete church management system that wraps all their services into one package with a base rate and a per-user price per month.

Pros

  • Supports large churches
  • Features equipment management
  • Includes calendar and room management
  • Manages prayer requests
  • Flexible, a-la-carte pricing plan
Cons

  • No data migration
  • No free version available
  • Many add-ons could get costly
Shelby Systems logo
Best for large churches
4.3
Features
4.5
Pricing
5
Support
4.5
Reputation
3

What is Shelby Systems?

Shelby Systems church management software can be a complete or a-la-carte service, depending on your needs. Shelby software offers various features, including church accounting, online giving, a church mobile app, a website, and worship planning. It also provides some unique features that other church management software programs on our list do not offer, such as room and equipment management and prayer request management.

shelby systems interactions dashboard screenshot

Shelby Systems helps you stay in contact with your congregation through planned and tracked interaction. Source: Shelby Systems free trial.

Shelby control systems has a simple pricing plan. The base price per month is $35 and each user added is roughly $0.13. For example, for 100 members, the price is $47.70 per month. Shelby Systems pricing follows this format for up to 1,000 users, and then you must call to get custom pricing.

Shelby systems is designed to accommodate any size church. However, with its a-la-carte pricing and advanced features, it’s best suited to growing churches or those with large congregations.

Shelby systems reviews are mixed. Some users appreciate the reliable program that has been around longer than most others, while other reviewers say it’s outdated and slow. One thing users do agree on is that Shelby Systems support is responsive, friendly, and helpful.

shelby systems dashboard screenshot

Dashboard upon Shelby church software login. Source: Shelby Systems free trial.

shelby systems member management screenshot

Member management for large churches within Shelby Systems. Source: Shelby control systems free trial.

How much does Shelby Systems cost?

Shelby Systems plans start at $35.00/month.

Starting price:
$35 per month
Free trial:
30 Days
Free version:
Not Available
Shelby Systems Pricing & Plans
Starting at $35 base rate per month
Price increases by about $0.13 per user

What’s included in every Shelby Systems plan? Shelby control systems have several offerings that can be pieced together a la carte, such as the MinistryOne mobile app, ShelbyNext giving (including online giving), accounting, and more. For this vendor review, we are looking at the total package referred to on the Shelby Systems website as ShelbyNext Membership Church Management.

For a $35 base price and a small fee per user (up to 1,000 users), you get member management, group management, calendar management, ShelbyNext giving, the MinistryOne mobile app, and 1,000 free text messages a month. For an add-on cost, you can add a church-specific website, accounting, worship planning, background checks, church hardware, and more.

shelby systems giving dashboard screenshot

Giving dashboard upon Shelby systems login. Source: Shelby Systems free trial.

Which features does Shelby Systems offer?

Church Management Software Features
Member management: admins can store, track, and sort members, while members can update their profiles
1,000 SMS messages a month, plus email with opt-in and out
Schedule events and create supporting forms and payment options
Offer online giving, reoccurring giving, mobile giving, and more with reporting included
All Shelby Systems integrate leaving you no need to integrate with any other programs

Other notable Shelby Systems features

  • Equipment and room management
  • Prayer request management
  • Worship planning
  • Church accounting
  • Church website
  • Background checks
  • Church hardware

What types of support does Shelby Systems offer?

Data Migration
1-on-1 Live Training
Self-Guided Online Training
Knowledge Base
FAQs/Forum
Email Support
Live Chat
Phone Support

Shelby Systems user review highlights

We analyzed 171 user reviews about Shelby Systems from 2 third-party review websites to provide this summary.

Shelby Systems reviews are mixed. Users that find fault with the program say it’s outdated. They report it to be slow, old-fashioned, and not very intuitive. Some users also find it complicated to set up and use.

On the flip side, in positive Shelby Systems reviews, users point out that it’s a reliable service that has been around forever. The different modules all work well together, and overall, the Shelby Systems support is easy to reach, responsive, and helpful.

  • Ease of Setup – Shelby systems does not offer free data migration or setup, and some users say that the setup process is sometimes complicated and frustrating.
  • Ease of Use – Reviewers have mixed opinions on the ease of use of Shelby control systems. Some users say it’s easy to use, while others say it’s complicated to figure out and glitches.
  • Features – The most appreciated features in Shelby Systems reviews are member management, volunteer tracking, and the ability to run reports on almost anything.
  • Quality of Support – Users agree that Shelby Systems support is good. They are readily available and helpful.
  • Value for Money – Shelby Systems scores mixed reviews – some users say it’s affordable for what you get, especially for large churches. In contrast, others say it’s expensive for an older and slower program.
shelby systems reporting overview screenshot

Shelby Systems reporting overview. Source: Shelby software free trial.

Shelby Systems Contact Information

Parent Company:
Ministry Brands
Headquarters:
Cordova, TN
Year Founded:
1976
Website:
shelbysystems.com
Facebook:
facebook.com/shelbysystems
Twitter:
twitter.com/shelbysystems
LinkedIn:
linkedin.com/company/shelby-systems
Instagram:
instagram.com/shelbysystems

Shelby Systems alternatives

Software Starting Price B2B Reviews Score
Shelby Systems $35 / month 4.25
ChurchTrac $6 / month 4.25
Breeze $67 / month 4.75

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