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Paylocity

Updated February 27, 2025

Paylocity is a cloud-based payroll and HR software that helps businesses streamline payroll processing, automate taxes, and enhance employee self-service. Personalization of payroll flows, direct deposit, benefits management, and a streamlined mobile app make it a comprehensive tool for organizations to manage their workforce efficiently. We believe Paylocity is perfect for small businesses and mid-sized companies seeking a feature-rich and flexible payroll and HR solution.

Pros

  • User-friendly interface with strong mobile accessibility and notifications
  • Customizable payroll and tax automation features
  • Integrated HR tools, including benefits and time tracking
  • Employee self-service portal for easy access to pay and benefits
Cons

  • Custom pricing only
  • Some users report issues with customer support responsiveness
Paylocity logo
Best for Customizable Payroll
4.8
Features
5
Pricing
4
Support
5
Reputation
5

What is Paylocity?

Paylocity is a cloud-based payroll and HR software that automates payroll processing, tax compliance, and workforce management. Its customizable payroll workflows, direct deposit, benefits administration, and user-friendly mobile app simplify payroll processes while stimulating employee engagement.

Request a Demo Visit Paylocity’s website

paylocity dashboard screenshot

Paylocity dashboard.

Paylocity offers robust features such as automated tax calculation, self-service portals, and time-tracking integration to boost productivity and reduce manual intervention. It allows organizations to manage payroll solutions effectively, stay on par with evolving regulations, and provide employees with easy access to pay and benefits.

During our review of Paylocity, we were most impressed with its user-friendly interface, payroll automation capabilities, and extensive HR integrations. It’s a reliable solution for small and mid-sized companies. Users also appreciate that it can be accessed remotely through mobile phones and offers customizable features, maximizing payroll management and overall employee experience.

paylocity onboarding page screenshot

Paylocity onboarding page.

Is Paylocity legit?

Paylocity is a trusted payroll and HR software businesses use to automate payroll processing, ensure tax compliance, and enhance employee management. With its automated payroll, self-service portals, and benefits and time-tracking software integration, Paylocity has become popular among mid-sized businesses. With ease of use and automation capabilities, Paylocity constantly evolves, helping organizations process payroll easily while complying with regulations.

Request a Demo Visit Paylocity’s website

How much does Paylocity cost?

Paylocity does not provide transparent pricing on its website, so you’ll need to request a custom quote based on your business size and needs.

Starting price:
Varies
Free trial:
None
Free version:
Not Available
Paylocity Pricing & Plans
Payroll Software Human Resources Software Workforce Management Software Talent Management Software
Streamline your payroll processing Minimize HR risks and maximize best practices Run your business like clockwork Propel your employees’ progress forward
Benefits Management Software Employee Experience Platform Beyond Traditional HRIS Software
Empower employees to enroll, view, and update their information Encourage employee engagement with performance management and culture-building tools Manage your entire workforce and HR operations in an all-in-one solution accessible anywhere, anytime

What’s included in every Paylocity plan?
Every Paylocity plan includes essential payroll services and processing features such as automated tax calculations, direct deposit, and employee self-service portals. Additionally, all plans provide access to compliance tools, reporting and analytics, and integrations with time tracking and benefits administration.

Which features does Paylocity offer?

Payroll Software Features
Direct Deposit
Payroll Tax Filing
Employee Self-Service
Integrations
Unlimited Payroll

Other notable Paylocity features

  • Talent management
  • Workforce management
  • Employee experience
  • Recruiting & onboarding
  • Expense management

What types of support does Paylocity offer?

Data Migration
1-on-1 Live Training
Self-Guided Online Training
Knowledge Base
FAQs/Forum
Email Support
Live Chat
Phone Support

Request a Demo Visit Paylocity’s website

Paylocity user review highlights

We analyzed 4,043 user reviews about Paylocity from four third-party review websites to provide this summary.

Paylocity tends to receive positive feedback for the ease of use of its interface, ease of payroll processing, and ability to automate. People appreciate the easy use of the system, even for people without experience with HR systems. The self-service portal and mobile app are frequently described as great features, allowing employees to quickly see pay stubs, tax returns, and time-off requests. Paylocity’s reporting feature and accounting and workforce management tool integrations are also popular, allowing businesses to automate processes.

However, there are complaints from customers about customer support because of slow responses and inefficient resolution of issues. Some users find it difficult to locate features such as the report and the organization chart. Occasional software glitches, system delays, and system crashes—most notably in terms of time tracking and training modules—have been experienced. Paylocity’s high payroll accuracy and automation receive accolades from most users, but some worry about declining quality over time.

  • Ease of Setup – Several users find Paylocity’s onboarding and payroll configuration to be smooth and streamlined, employing a paperless process to have new employees online quickly. However, some businesses transitioning from other systems have a learning curve, especially when integrating different modules.
  • Ease of Use – Paylocity is praised for its intuitive interface and mobile friendliness, enabling payroll, and HR activities to be conveniently accessed. Employees appreciate the self-service portal, while administrators cite the convenience of creating reports and running payroll hassle-free. Some users experience some system slowness and freezing from time to time.
  • Features – Paylocity offers a range of capabilities, such as automated payroll processing, benefits management, time management, and an employee engagement solution. Most customers find these helpful, but some report issues in reporting, training module errors, and navigating the organizational chart as an issue.
  • Quality of Support – The customer support team’s views are mixed. Some customers praise the responsiveness and knowledge of Paylocity’s customer support staff and account managers, while others complain about lengthy resolution times and inability to speak with a representative.
  • Value for Money – Most firms find Paylocity to be worth the investment, attributing its automation, reporting tools, and payroll accuracy as key benefits. Some feel that the service is not worth the investment due to customer support issues, software glitches, and periodic inefficiencies with key features like time tracking.

Paylocity Contact Information

Parent Company:
None
Headquarters:
Schaumburg, IL
Year Founded:
1997
Website:
paylocity.com/
Facebook:
facebook.com/paylocity.payroll/
Instagram:
instagram.com/paylocity/
Twitter (X):
x.com/Paylocity
TikTok:
tiktok.com/@pctycareers
LinkedIn:
linkedin.com/company/paylocity
YouTube:
youtube.com/c/paylocity

Paylocity alternatives

Software Starting Price B2B Reviews Score
Paylocity Available by quote 4.8
Paycor Available by quote 4.8
Deel $29/month/employee 4.7

Paylocity Reviews

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