What is Oracle NetSuite?
Oracle NetSuite is a cloud-based business management software that helps businesses manage critical operations. It goes beyond traditional accounting software to offer enterprise resource planning (ERP) tools, including financial management, CRM, inventory management, and e-commerce. It is designed to provide businesses with real-time insights and streamline operations across multiple departments.
Oracle NetSuite inventory management.
Free Tour Visit Oracle NetSuite’s website.
With Oracle NetSuite, you can handle general ledger management, expense tracking, revenue recognition, and tax compliance. Its inventory management tools enable you to track stock levels, set reorder points, and streamline procurement processes.
One of Oracle NetSuite’s standout features is its scalability. It supports growing businesses by offering modules that can be added as needs evolve, including advanced manufacturing, warehouse management, and professional services automation.
Oracle NetSuite general ledger screenshot.
Another benefit is its customization; with tools like SuiteScript and SuiteFlow, businesses can create custom workflows, integrate third-party apps, and tailor reports to meet specific needs. The platform also provides real-time dashboards that give users instant insights into KPIs and overall performance.
Its unified system eliminates the need for multiple disconnected software solutions, providing a centralized location for all business operations. Overall, Oracle NetSuite is ideal for companies seeking an all-in-one cloud-based solution to streamline operations, scale with growth, and manage complex business processes in a single platform.
Oracle NetSuite dashboard screenshot.
Is Oracle NetSuite legit?
Yes, Oracle NetSuite is legit; established in 1998, it is a leader in the cloud-based enterprise resource planning, or ERP, world. It is a trusted name in business management solutions and has grown to serve over 34,000 organizations across more than 200 countries and territories.
Free Tour Visit Oracle NetSuite’s website.
How much does Oracle NetSuite cost?
Oracle NetSuite plans start at $99 per user.
- Starting price:
- $99/month/user + $999 monthly licensing fee
- Free trial:
- 14 Days
- Free version:
- Not Available
| Oracle NetSuite Pricing & Plans | |||
|---|---|---|---|
| Starter Edition | Emerging Edition | Mid-Market Edition | Enterprise Edition |
| $99/month/user + $999 monthly licensing fee | $100/month/user (exact cost based on business needs) | $2,500/month (exact cost based on business needs) | $999/month + $200/user |
| Designed for up to 15 users | Designed for up to 30 users | Designed for more than 10 users | Designed for more than 1,000 users |
What’s included in every Oracle NetSuite plan?
All four plans that Oracle NetSuite offers include core ERP functions, inventory management, the ability to manage multiple currencies, order management, and basic CRM capabilities. They also offer core financial and accounting functions, with the ability to automate key business processes.
Oracle NetSuite chart of accounts dashboard.
Which features does Oracle NetSuite offer?
| Accounting Software Features | |
|---|---|
| Financial Management | |
| Inventory Management | |
| Customer Relationship Management (CRM) | |
| E-commerce | |
| Reporting & Analytics | |
Other notable Oracle NetSuite features
- Human resources
- Project management
- Global business management
- Customization and integration
- Security
- Automation
- Mobile accessibility
Oracle NetSuite project management dashboard.
Free Tour Visit Oracle NetSuite’s website.
What types of support does Oracle NetSuite offer?
| Data Migration | |
| 1-on-1 Live Training | |
| Self-Guided Online Training | |
| Knowledge Base | |
| FAQs/Forum | |
| Email Support | |
| Live Chat | |
| Phone Support |
Oracle NetSuite user review highlights
We analyzed 5,363 user reviews about Oracle NetSuite from three third-party review websites to provide this summary.
Oracle NetSuite is praised for its versatility, functionality, and scalability, especially for growing businesses and enterprises. Users appreciate its seamless integrations with third-party services such as Bill.com and Stripe, allowing greater efficiency without expanding staff.
The customizable nature of Oracle NetSuite is also a major draw, as it enables businesses to tailor the system to meet their unique needs. Additionally, many users highlight the strength of the platform’s support team, with positive feedback about customer service, especially for non-profits, and the availability of comprehensive training resources.
Users have pointed out areas where Oracle NetSuite could improve. A common complaint is the system’s complexity, especially for smaller businesses or those without dedicated in-house experts. Reviewers note that while the platform is highly customizable, this can lead to challenges, such as needing specialized knowledge to configure settings properly.
Also, some users report that the interface feels outdated and difficult to navigate. Additionally, issues with slow performance, particularly when handling large amounts of data or performing repetitive tasks, have been mentioned. Lastly, the complexity of the platform can make troubleshooting and addressing defects time-consuming, with some users feeling that enhancement requests are not handled promptly.
- Ease of Setup – Users report that while Oracle NetSuite’s setup can be complex, it is manageable with the right resources. The implementation process may be messy at first, but with the help of support teams and training, most users can get on track quickly. Some users, however, note that having in-house expertise or assistance is key for a smoother setup.
- Ease of Use – Oracle NetSuite has a steep learning curve, especially for non-technical users. Many users mention that its user interface feels dated and can be difficult to navigate, requiring significant training to operate efficiently. However, once familiarized, it becomes more intuitive, and some users appreciate the range of capabilities the system offers.
- Features – The platform is highly praised for its versatility and wide range of features. It offers strong integration capabilities with third-party services and covers a variety of business functions like financial management, CRM, inventory tracking, and reporting. It is customizable, which is particularly beneficial for businesses that require tailored solutions.
- Quality of Support – Support for Oracle NetSuite is consistently rated positively, with users highlighting the responsive and professional nature of the support team. Many users benefit from extensive training materials and personalized help from their account managers. However, some users report challenges in getting direct support when dealing with more complex issues.
- Value for Money – The platform offers significant value for larger businesses and enterprises with its extensive features and scalability. Users find that it provides a comprehensive ERP solution for a range of business needs, though smaller businesses might find it more complicated and potentially too expensive for their needs. Some users believe the pricing is justified, given the platform’s capabilities.
Oracle NetSuite Contact Information
- Parent Company:
- Oracle Corporation
- Headquarters:
- Austin, TX
- Year Founded:
- 1998
- Website:
- netsuite.com/portal/home.shtml
- Facebook:
- facebook.com/NetSuite/
- Twitter (X):
- x.com/NetSuite
- Instagram:
- instagram.com/oraclenetsuite/
- TikTok:
- tiktok.com/@netsuite
- LinkedIn:
- linkedin.com/company/netsuite
- YouTube:
- youtube.com/user/netsuite
Oracle NetSuite alternatives
| Software | Starting Price | B2B Reviews Score |
|---|---|---|
| Oracle NetSuite | $99/month/user + $999 monthly licensing fee | 4.8 |
| Xero | $15/month | 4.5 |
| QuickBooks Online | $30/month | 4.7 |