What is Insperity?
Insperity is a leading professional employer organization (PEO) designed to provide businesses with a comprehensive suite of HR solutions. At its core, Insperity simplifies HR management by handling essential functions like payroll, benefits administration, compliance, employee training, and performance management. By outsourcing these responsibilities, businesses can focus on growth and productivity while ensuring compliance with labor laws and HR best practices.
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Insperity dashboard.
Insperity offers access to employee benefits, including healthcare, retirement plans, and wellness programs. It also emphasizes compliance, helping businesses navigate complex regulations to mitigate risks. For companies focused on fostering employee development, Insperity provides tools for performance management and training programs tailored to specific needs.
Insperity performance reviews page.
Beyond HR, Insperity provides strategic support with HR consulting services. Businesses can work with dedicated HR specialists to develop customized strategies for talent acquisition, retention, and workforce optimization. This level of partnership makes Insperity a go-to choice for businesses looking for both operational efficiency and long-term planning support.
How much does Insperity cost?
Insperity doesn’t share pricing details on its website and requires a custom quote; however, it typically requires a minimum of five employees and charges a combination of a base monthly fee and a per-employee fee, which usually ranges from $150 to $210 per employee per month. Contracts are generally one year long, with the option to terminate within the first 30 days, though an early termination fee may apply.
- Starting price:
- Varies
- Free trial:
- None
- Free version:
- Not Available
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What’s included in every Insperity plan?
Every Insperity plan includes comprehensive HR support, payroll and tax administration, access to employee benefits, compliance assistance, and risk management services. Additionally, plans offer tools for employee training, performance management, and workforce optimization.
Insperity employee benefits page.
Which features does Insperity offer?
| PEO for Small Businesses Features | |
|---|---|
| Direct Deposit | |
| Compliance Management | |
| Benefits Administration Dashboard | |
| HIPAA Compliance | |
| Payroll Management | |
| Payroll Reporting | |
Other notable Insperity features
- Employee onboarding tools
- Job posting assistance
- E-Verify/I-9 forms
- Risk management
- Performance management
- Employee training and development tools
What types of support does Insperity offer?
| Data Migration | |
| 1-on-1 Live Training | |
| Self-Guided Online Training | |
| Knowledge Base | |
| FAQs/Forum | |
| Email Support | |
| Live Chat | |
| Phone Support |
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Insperity user review highlights
We analyzed 570 user reviews about Insperity from three third-party review websites to provide this summary.
Insperity is praised by many users for its comprehensive HR solutions, particularly in areas like payroll processing, benefits administration, and compliance support. Reviewers appreciate the responsive customer service, with dedicated representatives who are accessible and helpful, particularly in resolving issues quickly.
Additionally, the user-friendly mobile app and website design are often highlighted for making tasks like time tracking, benefits management, and employee training straightforward. Users also value the platform’s automation of HR functions, such as onboarding, and the wide range of benefits options, which are considered both affordable and well-structured.
However, some reviewers have expressed dissatisfaction with the lack of transparency in pricing and unexpected costs, especially when it comes to additional services that are not clearly explained upfront. The user interface is often cited as outdated and difficult to navigate, with some customers noting that basic tasks, like pulling reports or managing changes to employee data, can be complex.
Support delays and unresponsiveness from account representatives have been another issue for some users, with some complaining about the long onboarding process and difficulty getting clear answers. Additionally, for smaller businesses, Insperity’s pricing structure may not offer the best value, especially when compared to more affordable alternatives with simpler, more efficient platforms.
- Ease of Setup – The setup process can be lengthy and complicated, with some users experiencing delays and challenges in getting the right information or support. A few reviewers found the onboarding process difficult and time-consuming, especially when dealing with unexpected service requirements.
- Ease of Use – While some users find Insperity’s platform user-friendly once they are familiar with it, others report a steep learning curve, particularly with navigating the outdated user interface and pulling reports. Additionally, some tasks require additional forms or steps that are complex.
- Features – Insperity offers comprehensive HR services, including payroll, benefits administration, onboarding, compliance support, and a mobile app. Many users appreciate the variety of benefits options and automation features, but some have found the lack of customization and slow website performance to be drawbacks.
- Quality of Support – Customer support is generally well-regarded, with many users praising the availability of dedicated representatives and responsive help for payroll and benefits questions. However, issues with unresponsiveness, long wait times, and service delays have been an issue for some reviewers.
- Value for Money – Insperity’s services can be expensive. While larger companies may find the comprehensive HR solutions beneficial, smaller businesses may feel the cost is steep, especially with the additional fees for extra services not included in the basic package.
Insperity Contact Information
- Parent Company:
- Administaff Partnerships Holding, Inc
- Headquarters:
- Houston, TX
- Year Founded:
- 1986
- Website:
- insperity.com/
- Facebook:
- facebook.com/Insperity/
- Twitter (X):
- x.com/insperity/dd>
- Instagram:
- instagram.com/insperity/
- LinkedIn:
- linkedin.com/company/insperity
- YouTube:
- youtube.com/c/insperity