Envoy

What is Envoy?

Envoy provides space and visitor management tools that enable increased employee productivity, collaboration, practical space usage, and visitor and employee tracking throughout all spaces. Tools like analytics and reporting make it easy for you to see what spaces are being overused and what spaces are being underused so you can adjust accordingly.

Envoy dashboard. Source: Envoy login free trial.

There are three plans to Envoy: Visitor management, Workplace (space) management, and Connect – which is for multi-tenant property owners to manage their spaces and visitors. Within each of the three offerings are different-priced plans that offer increased management control, customizations, and features as the tiers increase. One nice feature is a limited free visitor plan which means you can pay for a space management plan and add the free visitor management to enjoy the best of both tracks.

Users appreciate Envoy a lot. They find it easy to use, the features very helpful in optimizing their space, and the customer service helpful and friendly. Overall, we found this to be a top program in space management software with limited complaints and many positive reviews and features.

Is Envoy legit?

In business since 1998, Envoy has made a name helping companies control and optimize not only what comes in their front doors but what happens throughout their buildings. The company has put a lot of thought into helping you design practical spaces that work for your company and manage the little, the big, and all the things in between, from deliveries to visitors, so that you can focus on more meaningful and productive work.

Start from a blank slate and build your custom, interactive floor plan. Source: Envoy free trial.

How much does Envoy cost?

Envoy plans start at $3/month.

Starting price:

$3 per month / per user

Free trial:

14 Days

Free version:

Available

What’s included in every Envoy plan? The Visitors plan has a free tier and three paid plans with progressively more offerings. They start with unlimited visitors and host notifications and progress to badge printing, legal documents, visitor photos, analytics, a block list, guest WiFi, scheduling, reports, and more.

The Workplace plan is two tiers: Standard and Premium. They include features like room and meeting space booking, workplace interactive maps, delivery management, desk booking, admin controls, integrations, and space usage analytics.

Finally, Connect is an enterprise-level plan designed for property managers to manage various properties, tenants, and visitors in all their buildings.

Reservations dashboard. Source: Envoy free trial.

Which features does Envoy offer?

Space Management Software Features
	Interactive map/floor plan: adaptable floor map that you can add and take away desks from as your staff and needs change
	Booking available for multiple locations: available for an additional cost
	Management tools: admins can create maps and available space, and set permissions
	Space utilization reporting: most analytics are available on the higher priced plans
	Integrations: with over 100 apps

Easily connects to your calendars. Source: Envoy free trial.

Other notable Envoy features

• Delivery management
• Security protocols
• Compliance requirements

What types of support does Envoy offer?

	Data Migration
	1-on-1 Live Training
	Self-Guided Online Training
	Knowledge Base
	FAQs/Forum
	Email Support
	Live Chat
	Phone Support

Envoy user review highlights

We analyzed 933 user reviews about Envoy from three third-party review websites to provide this summary.

Envoy garners many excellent reviews that far outweigh the negative reviews. Of the negative reviews, just a few issues stand out. Users gripe that while it’s a great program, it could be more flexible and allow them to make more modifications and customizations to fit their exact needs better. Other reviewers report that making changes like seat reservations, takes a lot of time and involves backtracking and reconfiguring the whole space. Finally, several users comment that the price is steep. It’s a very premium price point.

In our experience with Envoy, we uncovered many positive reviews. Users find it simple to set up with very little training required. Once set up, the user interface and the mobile app are straightforward to navigate. Users say they are very impressed with the live floor plan, analytics and reporting, and helpful customer support. Calendar integration is also a breeze, and the users that utilize the visitor management plan find it very valuable.

• Ease of Setup – our research indicates that some users found the setup easy with a minimal learning curve, while others encountered glitches or, worse, couldn’t figure it out.
• Ease of Use – once set up, all user reviews indicate that Envoy has a very easy-to-use interface.
• Features – of the most commented-on features, Envoy reviewers appreciate analytics and reporting, visitor management features like signing in guests, and helpful customer support.
• Quality of Support – Envoy customer support garners many positive shout-outs. Users say the representatives are very helpful, knowledgeable, and efficient.
• Value for Money – users find Envoy to be pricey. It’s definitely a premium cost. But as one user notes, it’s not the cheapest, but the value for the price is better than its competitors.

In-depth occupancy dashboard. Source: Envoy free trial.

Envoy Contact Information

Parent Company:

Envoy

Headquarters:

Irving, TX

Year Founded:

1998

Website:

envoy.com/space-management

Facebook:

facebook.com/SignWithEnvoy

Twitter:

twitter.com/envoy

LinkedIn:

linkedin.com/company/envoy-inc

Instagram:

instagram.com/envoy.inc

YouTube:

youtube.com/c/envoyinc

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