Azuga

What is Azuga?

Azuga is a fleet management solution designed to simplify and improve operations for fleet managers while promoting safety and cost savings. At its core, Azuga offers a GPS tracking dashboard that provides real-time data about vehicle locations, routes, and driver behavior, all accessible from a single screen. It also delivers preventative maintenance tools that send alerts for upcoming services and log maintenance histories for each vehicle.

Azuga live tracking map.

Azuga’s driver safety tools are a standout feature. With driver scorecards, it promotes safer driving habits through friendly competition. Managers can monitor behaviors like speeding, harsh braking, and idling, improving both safety and fuel efficiency.

Get a Demo Visit Azuga’s website

The platform’s mobile app enables on-the-go access for drivers and managers, supporting features like vehicle diagnostics, maintenance requests, and job assignments. Additionally, Azuga includes compliance tools such as Electronic Logging Devices (ELD) and International Fuel Tax Agreement (IFTA) reporting, ensuring fleets meet regulatory requirements.

One of Azuga’s key advantages is its affordability and ease of use, making it accessible for businesses of all sizes. While it doesn’t offer as many third-party integrations as some competitors, its built-in tools and strong customer support make it a top choice for companies looking to streamline fleet operations and improve safety.

Azuga dashboard.

Get a Demo Visit Azuga’s website

How much does Azuga cost?

Azuga plans start at $25 per month.

Starting price:

$25/month/vehicle

Free trial:

None

Free version:

Not Available

What’s included in every Azuga plan?

Azuga offers three plans to choose from with features including:

• Real-time GPS tracking
• Alerts and notifications
• Driver scores
• Driver rewards
• Reports
• Geofencing
• Location data frequency
• Vehicle diagnostics
• TrackMe

Add-ons for the plans include dashcams, ELDs for Hours of Service (HOS) compliance, advanced fleet optimization tools, and asset tracking for non-vehicle equipment.

Azuga scheduled maintenance page.

Which features does Azuga offer?

Other notable Azuga features

• Maintenance alerts
• ELD compliance
• IFTA reporting
• Third-party integrations
• Customer reporting

Get a Demo Visit Azuga’s website

What types of support does Azuga offer?

Azuga help center.

Azuga user review highlights

We analyzed 564 user reviews about Azuga from four third-party review websites to provide this summary.

Azuga is generally well-regarded for its ease of use, with many users praising the intuitive interface and straightforward setup process. Customers appreciate the ability to track vehicles in real-time, access detailed reports on driver behavior, and improve safety metrics. The system’s functionality in monitoring driver habits, such as speeding and harsh braking, has led to better performance and even insurance discounts for some organizations.

The tool’s integration with other platforms, like Aspire, also enhance its utility, offering a comprehensive view of fleet operations. Additionally, the breadcrumb trails and customizable vehicle specifications are frequently highlighted as useful features for managing fleets efficiently.

One primary concern is the reliability of the tracking system, with some users reporting issues with weak coverage in certain areas or inaccurate location data, which can be particularly problematic for businesses relying on precise GPS data.

Customer support is another pain point, with multiple reviewers mentioning slow responses and difficulties in resolving issues. For example, some users were frustrated by the lack of direct communication with Azuga support when issues arose, relying instead on third-party intermediaries, which led to delays in troubleshooting. Furthermore, device malfunctions, including units that stopped working, and the company’s handling of cancellations and contract renewals have left some users feeling dissatisfied and trapped in costly agreements for services they no longer want or need.

• Ease of Setup – Azuga offers a straightforward installation for tracking devices, making it easy to set up across multiple vehicles with minimal effort. However, some users have encountered installation challenges with specific vehicle types, requiring customer support for resolution.
• Ease of Use – The platform is consistently praised for its user-friendly interface and intuitive dashboard, allowing users to easily track vehicle locations, monitor driver behavior, and generate reports. Most users find the system easy to navigate and operate, especially for real-time tracking and daily monitoring.
• Features – Azuga offers features such as real-time vehicle tracking, detailed reports on driving behavior, and breadcrumb trails. It also integrates well with other systems like Aspire, making it convenient for users to access location data. However, some users have expressed a desire for more pre-built reports and additional vehicle customization options.
• Quality of Support – Customer support has received mixed reviews. While some users report positive interactions, many have faced slow response times and challenges in getting issues resolved, especially when working through third-party vendors. Additionally, some have experienced frustration with the lack of direct communication with Azuga’s support team.
• Value for Money – Azuga offers good value in terms of its tracking capabilities and safety features, which have led to improved driver behavior and potential insurance discounts. However, some users feel that the pricing becomes less competitive after initial discounts end, and others have raised concerns about paying for devices that malfunction or don’t meet expectations.

Azuga Contact Information

Parent Company:

Bridgestone Americas, Inc.

Headquarters:

Fremont, CA

Year Founded:

2012

Website:

azuga.com/

Facebook:

facebook.com/azuga.gps/

Twitter (X):

x.com/azuga_gps

LinkedIn:

linkedin.com/company/azuga-inc-/

YouTube:

youtube.com/AzugaVehicleTracking

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