What is ADP?
ADP remains a top provider for businesses that require end-to-end payroll and HR services. ADP is not just a payroll software suite; it’s an assortment of services, from talent management to time and attendance tracking, benefits and insurance administration, workforce compliance, and full-fledged HR management.
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See a snapshot of your costs each time you run payroll. Source: Run by ADP, admin account view.
RUN Powered by ADP, a payroll service within ADP, is meant for small-sized businesses in ADP’s payroll solutions, while ADP Workforce Now is a full-scale HR and payroll solution for mid-sized and large enterprises.
ADP’s pricing is not disclosed on its website since its payroll offerings are tailor-made for each business. While ADP doesn’t publicize the rates, its payroll offerings possess a robust feature set consisting of:
- Global payroll and direct deposit
- Automated tax deductions and compliance tools
- A mobile app for employee self-service and admin management
- Pre-built standardized reports and automation options
- Access to the ADP Marketplace for seamless integrations with other HR tools
Logging in to the ADP portal. Source: ADP payroll login screen.
ADP continues to receive high praise for its ease of use and comprehensive features. One Director of Human Resources told us she chose ADP for its strong industry reputation and user-friendly interface. However, some employees report occasional login issues and delays in reaching customer support.
See upcoming payroll information and dates. Source: ADP Run administrator account view.
Create your own reports or use one of ADP’s prebuilt reports to get started. Source: ADP Run administrator account view.
Is ADP payroll legit?
Businesses rely on ADP as a trusted payroll and HR provider for payroll processing, tax compliance, and workforce management. With its global payroll functionalities, automation functionalities, and intuitive integrations, ADP has become one of the leading solutions for businesses across all sizes, particularly large organizations. With its reliability and scalability reputation, ADP innovates constantly to serve the needs of modern-day businesses, processing payrolls efficiently and staying compliant with ever-evolving regulations.
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How much does ADP payroll cost?
ADP payroll pricing varies based on a company’s size, industry, service level, and specific configuration needs. ADP offers a promotional free payroll period instead of a traditional free trial—small businesses (1-49 employees) can receive six months free, while mid-sized businesses (50-999 employees) qualify for four months free.
- Starting price:
- Varies
- Free trial:
- None
- Free version:
- Not Available
What’s included in every ADP plan?
Every ADP payroll plan includes essential payroll processing features such as automated tax calculations, direct deposit, and employee self-service access. Additionally, all plans offer compliance tools, reporting and analytics, and integrations with time tracking and benefits administration to streamline workforce management.
Which features does ADP offer?
| Payroll Software Features | |
|---|---|
| Direct Deposit | |
| Payroll Tax Filing | |
| Employee Self-Service | |
| Integrations | |
| Unlimited Payroll | |
Other notable ADP features
- Automatic payroll processing
- Automatic tax calculations and withholdings
- Built-in compliance tools
- Extensive reporting capabilities
- Job-based payroll tracking
- Mobile app for managers and employees
What types of support does ADP offer?
| Data Migration | |
| 1-on-1 Live Training | |
| Self-Guided Online Training | |
| Knowledge Base | |
| FAQs/Forum | |
| Email Support | |
| Live Chat | |
| Phone Support |
Get Started Visit ADP’s website
ADP user review highlights
We analyzed 10,269 user reviews about ADP from four third-party review websites to provide this summary.
ADP Payroll has mixed user reviews, with most praising its in-depth features, automation, and ease of use. Employees love being able to clock in and out on their mobile devices, track PTO, and print pay stubs and tax documents easily. Some customers report that ADP Workforce Now and ADP Time & Attendance are simple to utilize, with hassle-free payroll processing, compliance capability, and HR and benefits integration. Some customers report that they have been amazed at the wonderful support offered by dedicated account managers who provide insights and expertise unique to their organization.
However, some users complain about difficulties with ADP’s customer support, including lengthy wait times and trouble getting problems solved. Others describe the software as complicated, particularly for small companies, with a high learning curve and periodic system crashes. Some also express unhappiness with the price, commenting that ADP is costly compared to other providers. While ADP remains a leading payroll provider with rich features, user experiences vary, based on how much help they receive and how complicated their payroll needs are.
- Ease of Setup – Some customers recognize ADP’s rollout process as time-consuming and hard to finish, with little pre-rollout notice for new improvements. Others mention onboarding and migration as challenging processes without expert assistance.
- Ease of Use – Many employees and managers praise ADP for its user-friendly interface, straightforward navigation, and mobile support. However, some customers criticize features as awkward, with a learning curve for customizing tools and templates.
- Features – DP offers a complete payroll and HR management suite of capabilities, including automated tax calculations, time tracking, compliance tools, and reporting. Customers enjoy the amount of functionality, though some consider it too much or difficult to configure.
- Quality of Support – Customer service ratings are mixed. Some users compliment dedicated account managers for their information and quick response, but others experience lengthy hold times, unsolved problems, and finding it hard to get to the right support personnel.
- Value for Money – ADP is known for having excellent payroll capabilities, though some have complained that it’s pricey at the quality they get. While large enterprises value their scalability, small businesses may find it overpriced and too complicated to operate.
ADP Contact Information
- Parent Company:
- ADP
- Headquarters:
- Roseland, NJ
- Year Founded:
- 1949
- Website:
- adp.com/
- Facebook:
- facebook.com/AutomaticDataProcessing/
- Instagram:
- instagram.com/adp/
- Twitter (X):
- x.com/ADP
- LinkedIn:
- linkedin.com/company/adp/
- YouTube:
- youtube.com/adp