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Virtual interviews have become a key part of the modern hiring process. As businesses shift toward remote work and faster recruitment cycles, video interviews are widely used, especially during early screening.
B2B Reviews analyzed the latest data to show how many companies use virtual interviews, what’s driving this change, and how technology is changing how businesses hire. The trends point to a growing focus on speed, flexibility, and digital tools in recruitment.
Virtual Interview Adoption Statistics
Virtual interviews have become a regular part of the hiring process across many industries. What began as a temporary adjustment has, in the post-pandemic world, been adopted as a long-term hiring method by most companies.
- Nine in ten organizations still prefer conducting virtual job interviews, even as in-person options return.
- Before the pandemic, 75% of first-round interviews were conducted through in-person interviews. In the post-pandemic shift, 90% of organizations began using virtual interviews for early-stage hiring, reflecting a 93% increase in usage.
- A Forbes report found that 82% of employers currently use virtual interviews as part of their recruitment process.
- 93% of employers say they plan to continue using virtual interviews in the future, indicating long-term confidence in this approach.
As of 2024, Millennials make up 41% of online interview participants, followed by Generation Z at 30%, Generation X at 20%, and Baby Boomers at 9%, reflecting the widespread use of virtual interviews across all age groups.
Benefits of Virtual Interviews
Virtual interviews make the hiring process easier for both employers and candidates. They help reduce costs, save time, and offer more flexibility compared to traditional face-to-face interviews.
For Recruiters and Hiring Teams
Virtual interviews help employers speed up hiring and reach a wider talent pool when recruiting for remote or hard-to-fill roles.
- 74% of recruiters in the U.S. said virtual interviews made the process easier and more manageable in 2022.
- 90% of companies successfully hired remote employees through virtual interviews without requiring any in-person rounds in 2023.
- A survey of 506 respondents found that 47% use virtual interviews to accelerate the recruitment process. Another 22% rely on them to interview candidates who are not located nearby.
Virtual interviews also support faster and more consistent hiring decisions when interviewers are distributed across multiple locations.
For Candidates
Job seekers also report several advantages. Virtual interviews remove barriers like travel, create a more relaxed environment, and offer flexibility in scheduling.
- 45% of candidates said they appreciated being able to interview from anywhere, helping them fit interviews around their schedule.
- 37% felt less intimidated or anxious since they could participate from a familiar setting, often at home.
- 26% didn’t have to worry about commuting or arranging transport to the interview location.
- 31% said they felt more confident knowing they wouldn’t be late due to traffic or delays.
These factors contribute to a smoother candidate experience and may even increase the chances of a good candidate job match by allowing applicants to be more comfortable and authentic during the process.
Virtual Interview Technology Stats
As virtual interviews become more common, the demand for tools that support them is growing fast. Companies are investing in video interview software that makes it easier to screen, schedule, and assess candidates remotely.
The global video interviewing software market is projected to grow from $250.06 million in 2022 to $891.86 million by 2030, with a 17.2% CAGR over the period.
- North America led the market in 2022, driven by widespread adoption across small, mid-sized, and enterprise-level businesses.
- 86% of employers now use technology in interviews, with a large share using automated video interviews (AVIs) to streamline early-stage screening.
- In 2024, 55% of recruiters used Zoom as their primary platform for virtual interviews, making it the most widely adopted tool.
- Microsoft Teams held about 20% of the global market for recruitment-related video conferencing.
- Google Meet accounted for 15%, particularly among small to mid-sized companies that use Google Workspace.
Virtual interview platforms are also becoming more candidate-friendly. Most tools now support mobile access, allowing interviews to be completed on phones or tablets.
The shift to cloud-based systems has made it easier for hiring teams to manage scheduling, track progress, and coordinate across departments without the limitations of traditional setups.
Challenges of Virtual Interviews
While virtual interviews offer convenience and speed, they also bring challenges for both candidates and hiring managers. As their use continues to grow in 2025, it’s important to consider the limitations that come with relying heavily on digital tools.
- 62% of candidates experience technical issues during online interviews. Common problems include poor internet connection, sound glitches, and software malfunctions.
- 45% of interviewers admit to making judgments based on a candidate’s video quality, background setting, or clothing, which can create bias in the interview process.
- 55% of candidates say it is harder to communicate effectively and build rapport in virtual interviews compared to meeting face-to-face.
- Although virtual interviews are widely used, 68% of job seekers still prefer hybrid or in-person formats. This suggests that fully online interviews may not always provide the best experience for candidates.
- 48% of recruiters report difficulty assessing soft skills such as leadership, communication, and teamwork when interviews are conducted virtually.
- 30% of candidates are concerned about how their personal data is handled during virtual interviews, particularly when third-party platforms or AI tools are involved.
- Around 38% of companies now use AI for first-round interviews. While this speeds up screening, it also raises concerns about fairness and a lack of human involvement.
- 42% of candidates feel that virtual hiring often involves too many interview rounds and leads to a longer, more drawn-out process.
- 35% of candidates from lower-income backgrounds feel disadvantaged during virtual interviews due to limited access to reliable internet or proper equipment.
These findings show that while virtual interviews offer many benefits, they also require careful planning to create a fair and effective hiring experience for everyone involved.
The Future of Virtual Interviews
As hiring becomes more digital, virtual interviews are expected to take on new forms. Artificial intelligence is already influencing how companies evaluate and communicate with candidates, and its role is only expected to grow in the years ahead.
Currently, 82% of companies use AI to review resumes, and 64% apply it to assess candidates through testing or evaluations. Around 40% use AI-powered chatbots to interact with applicants, while 23% already rely on AI to conduct parts of the interview process.
AI is also being used for onboarding (28%) and reviewing a candidate’s online presence, such as social media or personal websites (42%). Only 0.2% of companies say they don’t use AI in hiring at all, showing just how widespread it has become.
Looking ahead to 2025, AI adoption is expected to go even further:
- 83% of companies plan to use AI to review resumes.
- 69% will use it to evaluate candidate assessments.
- 47% intend to scan digital profiles as part of the screening process.
- 39% will implement AI-powered chatbots for candidate communication.
- 19% are exploring the use of AI to conduct interviews directly.
Bottom Line
Virtual interviews have become a core part of the modern hiring process, offering speed, flexibility, and broader access to talent. As job search behavior continues to shift, companies that use digital tools are seeing improvements in both time to hire and overall decision-making.
At the same time, challenges like tech limitations, candidate preferences, and fair evaluation remain important to address. Employers who take the time to refine their virtual hiring approach while staying aligned with company culture will be better equipped to attract and retain top talent.
Looking ahead, the role of AI and automation in virtual interviews will continue to grow. Businesses that use valuable insights from data and candidate feedback to improve their hiring strategies will stand out in a competitive market. Creating a streamlined, inclusive, and thoughtful interview experience is a key part of building trust and making better hires.
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- Forbes. “The Virtual Interview Is the New Resume.” Evaluated April 3, 2025.
- Economic Times. “Virtual Interviews.” Evaluated April 3, 2025.
- Enterprise Apps Today. “Online Interview Statistics.” Evaluated April 3, 2025.
- LLC Buddy. “Video Interviewing Statistics.” Evaluated April 3, 2025.
- The Insight Partners. “Video Interviewing Software Market Report.” Evaluated April 3, 2025.
- Harvard Business Review. “Where Automated Job Interviews Fall Short.” Evaluated April 3, 2025.
- Indeed. “Best Practices for Virtual Interviews.” Evaluated April 3, 2025.
- Coolest Gadgets. “Online Interview Statistics.” Evaluated April 3, 2025.