Connecteam

What is Connecteam?

Connecteam keeps managers and employees on the same page and schedule, showing where and when employees are scheduled and what their tasks are. It offers three hubs to help you schedule, manage, and communicate with your team, saving you time and money. Employee scheduling falls under the Operations hub and includes features such as time tracking, employee scheduling, forms, and task management.

Connecteam employee scheduler tool.

Connecteam stands out for its feature-rich free plan called the Small Business Plan. This plan offers small businesses with ten or fewer employees the chance to use all three hubs and their features for free—for life. Beyond employee scheduling and time tracking, it also has features in communications, HR, employee engagement, and more. Employees can enjoy a mobile app with their own profile that details their schedule and work history. The app even allows for shift pick-ups.

Reviewers speak highly of Connecteam, saying it’s intuitive and easy to use, and they agree customer service is top-notch. Users are so impressed that they leave few to no complaints and, instead, leave all raving reviews and recommendations.

Connecteam initial dashboard.

Is Connecteam legit?

Founded in 2016, Connecteam has worked hard to earn the trust of over 20,000 customers throughout 80 countries. With one million active users and over 295 million shifts scheduled, Connecteam knows a thing or two about employee scheduling. The all-in-one solution is a platform that fully manages non-desk teams, helping them communicate, engage, train, and operate on-site. By partnering with Connecteam, you will have the tools and technology needed to get the job done daily without hassle while saving time and money.

How much does Connecteam cost?

Connecteam plans start at $29

Starting price:

$29 per month

Free trial:

14 Days

Free version:

Available

What’s included in every Connecteam plan?

There are three hubs in Connecteam: Operations, HR and Skills, and Communications. Employee scheduling falls under Operations, which has five pricing plans: the Small Business Plan, Basic, Advanced, Expert, and Enterprise.

Connecteam time clock.

The Small Business Plan is free for businesses with ten or fewer employees. This is a huge deal for small businesses because you get all the features that you would under the most expensive plan (the Expert plan) for free. These features include access to all the hubs and their features, a single employee time clock, time tracking features, a single schedule, scheduling tools, checklists, forms, up to three automated reports, and employee task management.

All the other plans have a base rate for up to 30 employees; beyond that, you pay for each additional employee. This additional employee cost increases as the plans increase. For example, the basic plan has a base rate of $29 per month for up to 30 employees, and for employees beyond 30, the cost is an additional $.50 per employee. In contrast, you pay an additional $1.50 per user over 30 employees in the Advanced plan.

The Basic plan is the leanest of the plans. It includes a single time clock and schedule with time tracking, payroll software integration, shift information, claiming open shifts, forms, and task tracking.

The Advanced plan includes everything in the Basic plan plus up to three time clocks and schedules, smart groups and admin permissions, GEO fencing, reoccurring shifts, schedule templates, advanced filtering, reoccurring tasks, auto clock-out, and kiosk clock in/out.

The expert plan adds up to six time clocks and schedules, user profiles that users can edit, automatically assigned shifts, multi-location management, live GPS tracking, and custom limitations. There is also an Enterprise level that gets you custom branding, unlimited time clocks, unlimited schedules, and unlimited of all the features—you just need to call for pricing on this plan.

Connecteam tracks employee time off and keeps a running balance.

Which features does Connecteam offer?

Other notable Connecteam features

• Task management
• Employee engagement
• Employee recognition
• Operations management
• HR tool
• Communications hub

Connecteam task management tool.

What types of support does Connecteam offer?

Connecteam user review highlights

We analyzed 873 user reviews about Connecteam from four third-party review websites to provide this summary.

Users love Connecteam so much that it garners very few complaints. The few we read mention some issues with the mobile app glitching and not showing the same hours on the app as the website. We also saw a few comments wishing it integrated with more programs such as ADP.

Most reviewers rave about Connecteam, however. The most called-out features are its superior customer service and the robust free plan. Reviewers say this company truly cares about helping small businesses succeed and provides full support even on the free plan. The customer service reps are reported to be prompt and helpful, leaving no issue to chance.

• Ease of Setup – Users say the setup is very easy with as little as a five-minute learning curve.
• Ease of Use – Reviewers report an intuitive, user-friendly interface.
• Features – The free plan impresses users with its many helpful features and the support it provides small businesses.
• Quality of Support – Users say that the customer support is amazing and that you can’t get better. They are prompt, friendly, and go above and beyond to resolve issues.
• Value for Money – Reviewers agree that Connecteam is a huge value for the money, most notably for the free version with full features for up to 10 employees.

Connecteam Contact Information

Parent Company:

Connecteam, Inc.

Headquarters:

New York, NY

Year Founded:

2016

Website:

connecteam.com

Facebook:

facebook.com/ConnecteamSoftware

LinkedIn:

linkedin.com/company/connecteam

Instagram:

instagram.com/connecteamapp/

TikTok:

tiktok.com/@connecteam

YouTube:

youtube.com/channel/UCvzZtAA4dFjwH1JtzBI35mw

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