Paychex

What is Paychex?

Paychex is an all-in-one business technology and service platform that makes complex processes like payroll and HR simple and attainable for all businesses. Solutions include payroll, HR, benefits, PEO, time and attendance, insurance services, and business solutions.

The main payroll features include flexible online payroll processing, automated tax administration, and employee self-service. In HR, the main features are employee hiring, onboarding, and PEO services. You can also add features from other areas like benefits administration and time and attendance to your customizable plan.

Because Paychex offers a large range of solutions, pricing is custom to your exact needs. We know the starting rate is $39 per month and $5 per employee. However, to get more detailed pricing, you must speak to a sales representative to see what a custom plan might cost and entail.

Reviewers speak highly of Paychex and find it a very easy platform to use that simplifies otherwise complicated tasks.

Is Paychex legit?

Founded in 1971, Paychex has been helping companies simplify payroll and HR for years. The company believes in starting small but thinking big, making it possible for companies of all sizes to benefit from the simplified services. Currently, it’s helping over 740,000 companies with HR and payroll. Join the movement and see how Paychex can help you grow and succeed.

How much does Monitask cost?

Paychex’s pricing for starting plan.

Get Started Visit Paychex’s website.

Paychex plans start at $39 per month + $5 per person

Starting price:

$39 per month + $5 per person

Free trial:

Not Available

Free version:

Not Available

Paychex Flex Pricing & Plans
Select	Business	Enterprise
Starting at $39 /mo	Request a quote	Request a quote
$5 per person	–	–

What’s included in every Paychex plan?

There are three Paychex Flex plans: Select, Pro, and Enterprise. All plans include payroll, payroll tax administration, and various payroll distribution options, as well as an employee library, a self-service app, employee onboarding, and reporting features.

The Pro and Enterprise plans offer increased HR features like talent and workforce management, general ledger integrations, workers’ compensation, and garnishment management services. The Enterprise plan is designed for larger teams and includes performance management, document management, and paycheck approval.

Which features does Paychex offer?

Payroll Software Features
	Direct deposit
	Payroll tax filing
	Employee self-service
	Integrations
	Unlimited payroll

HR Software Features
	Hiring and onboarding
	Benefits administration
	Employee time tracking
	Records management
	Payroll

PEO Software Features
	Payroll
	Tax compliance management
	Employee self-service portal
	HR support
	Benefits

Get Started Visit Paychex’s website.

What types of support does Paychex offer?

	Data Migration
	1-on-1 Live Training
	Self-Guided Online Training
	Knowledge Base
	FAQs/Forum
	Email Support
	Live Chat
	Phone Support

Paychex user review highlights

We analyzed 3,957 user reviews about Paychex from four third-party review websites to provide this summary.

Overall, reviewers appreciate Paychex and have just a few complaints. The biggest issue seems to be the price. Several users commented that it’s a bit high compared to competitors. Some also gripe that the time and attendance tracking feature glitches and needs improvements. Finally, one user points out that while it’s a great standalone product, if you need to integrate it with other tools, you will run into problems.

Users offer mixed reviews on customer service. Most reviewers speak highly of the customer service, saying they are kind, friendly, and helpful. However, a handful of users find them hard to work with and not as helpful as they should be.

On the flip side, users repeatedly comment that the layout and interface are seamless and easy to use. In keeping with that sentiment, users also find setup a breeze. Reviewers also mentioned a few features they appreciate, such as the employee portal, the HR tools, the straightforward approach to W2s, and the top-notch record keeping.

• Ease of Setup—Users say the setup is very easy.
• Ease of Use—The user-friendly interface is one of Paychex’s most highly rated aspects.
• Features—Reviewers appreciate the employee portal, high-end record keeping, and the many HR features.
• Quality of Support—Customer support gets mixed reviews, with most reviewers finding it helpful and a few saying it’s not.
• Value for Money—While the features are wonderful, it’s a simplified program, and reviewers seem to agree that the pricing is a little on the high side.

Paychex Contact Information

Parent Company:

Paychex, Inc.

Headquarters:

Rochester, NY

Year Founded:

1971

Website:

www.paychex.com

Facebook:

facebook.com/Paychex

Twitter:

twitter.com/Paychex

LinkedIn:

linkedin.com/company/paychex/

YouTube:

youtube.com/channel/UCpTyhlEpJ_CuVgAYRffOJew

Paychex alternatives