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Whip Around

Review by ALEX MCOMIE
Updated October 21, 2024

Whip Around is a fleet management company with offices in both New Zealand and the United States. The platform is designed to streamline management and maximize uptime by facilitating inspections, work orders, compliance, and other key functions.

Pros

  • Competitive pricing + free version
  • Powerful reporting tools
  • Exceptionally positive user reviews
  • Mobile app on iOS and Android
  • Enterprise plans for users with 150+ assets
Cons

  • No fuel management
  • No location tracking
  • No support email address

Whip Around logo
Best for mobile workflows
4.5
Features
4
Pricing
5
Support
5
Reputation
5

What is Whip Around?

Whip Around is a fleet management program that is built for drivers and mechanics as well as managers. Having your operations accessible in a centralized platform will help minimize legwork while giving you better results from your fleet.

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If you have experience with fleet management tools, you probably have an idea of what to expect from Whip Around. It comes with fundamental features like preventative maintenance scheduling, work orders, and parts and inventory tracking. There’s even a built-in e-signature tool that makes it easy for managers to see who signed off on a particular job.

whip around dashboard screenshot

Viewing inspection details in the Whip Around dashboard. Source: Whip Around free trial

Whip Around’s features for drivers are particularly helpful. For example, drivers can fill out DOT-compliant inspection forms directly from their phone. These results are instantly available to managers, and the forms are easily customizable to align with the needs of your unique fleet. Drivers also have the option to take pictures to supplement the inspection and provide more detail.

Furthermore, Whip Around will send you automatic notifications in case of a missed inspection. All of these features are tied together by a robust reporting suite that offers insights into your fleet’s performance and trends. For example, you can see the percentage of assets with current defects and make more informed decisions with updated inventory data.

whip around driver information screenshot

Viewing driver information including inspection history, average inspection time, and associated assets. Source: Whip Around free trial

How much does Whip Around cost?

Whip Around paid plans start at $5 per vehicle per month when billed annually.

Starting price:
$5 per vehicle per month
Free trial:
7 days
Free version:
Available
Whip Around Pricing & Plans
Basic Standard Pro
Free $5/vehicle/month $10/vehicle/month
1 User Unlimited Users Unlimited Users

What’s included in every Whip Around plan? All Whip Around subscriptions come with document storage, inspection alerts, defect management, and other basic features.

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Which features does Whip Around offer?

Fleet Management Software Features
Fuel Management
GPS
Mileage Tracking
Mobile App
Live Tracking

Other notable Whip Around features

  • Driver, asset, and vehicle profiles
  • Work order management
  • Cost and time tracking
whip around custom service program screenshot

Configuring a custom service program and choosing which assets to apply it to. Source: Whip Around free trial

What types of support does Whip Around offer?

Data Migration
1-on-1 Live Training
Self-Guided Online Training
Knowledge Base
FAQs/Forum
Email Support
Live Chat
Phone Support
whip around help center screenshot

The Whip Around Help Center covers common topics and technical issues. Source: Whip Around website

Whip Around user review highlights

We analyzed 1092 user reviews about Whip Around from five third-party review websites to provide this summary.

Our research indicates that Whip Around has generated excellent customer satisfaction. While all software receives at least some criticism, Whip Around has a nearly perfect review average across multiple feedback sites. This aligned with our experience of the platform, which felt very intuitive and easy to use.

  • Ease of Setup – Most customers have great things to say about Whip Around’s onboarding process. Of course, it may take some time to get your team accustomed to any new software — particularly for users with larger fleets.
  • Ease of Use – Feedback was even more uniformly positive for the user experience after the initial onboarding. One user mentioned a small quality-of-life concern: if your phone dies during an inspection, you’ll have to restart the inspection from the beginning.
  • Features – Whip Around is lacking some features we’ve seen in other fleet management services, but users don’t seem to miss these tools. Almost every reviewer agreed that Whip Around has the functionality they need to run their fleets effectively.
  • Quality of Support – Whip Around offers support through both phone and live chat. On top of responsive customer service, users also highlighted that the Whip Around team gathers user feedback in order to find new features to add in future updates.
  • Value for Money – Aside from the free version, Whip Around starts at $5 per asset per month, which reviewers generally feel is a low price considering the functionality it offers.
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Whip Around Contact Information

Parent Company:
Whip Around
Headquarters:
Charlotte, NC
Year Founded:
2016
Website:
whiparound.com
Facebook:
facebook.com/Whiparound
Twitter:
twitter.com/whiparoundapp
LinkedIn:
linkedin.com/company/whip-around
Instagram:
instagram.com/whiparound

Whip Around alternatives

Software Starting Price B2B Reviews Score
Whip Around Free 4.5
Fleetio $3/vehicle/month 4.7
RTA $3.60/asset/month 4.5

Whip Around Reviews

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