Trakstar Perform

What is Trakstar Perform?

Trakstar Perform is a cloud-based performance management software that allows organizations to automate employee evaluation, goal monitoring, and feedback processes. With its review template customization, reminder option, and 360-degree feedback feature, companies can improve employee development and make performance management more efficient.

Get a Live Demo Visit Trakstar Perform’s website

Trakstar Perform survey creation page.

Trakstar Perform offers strong features such as automated performance tracking, self-service goal establishment, and seamless integration with HR systems. Removing manual performance review tasks allows managers and staff to focus on quality feedback and career development.

In our Trakstar Perform review, we were most impressed with how easy it was to use, the automation capabilities, and the flexibility of performance reviews. It’s an excellent choice for mid-sized businesses and large organizations seeking an end-to-end solution to facilitate employee development. The users also appreciate its workflow customization and in-depth reporting capabilities, which provide valuable insights into workforce performance trends.

Trakstar Perform annual review of an employee page.

Is Trakstar Perform legit?

Organizations trust Trakstar Perform to automate goal monitoring, employee evaluations, and feedback. With review workflows, customizable templates, and 360-degree feedback capabilities, Trakstar Perform has been a leading choice for mid-size and large organizations. With its ease of use and strong automation capabilities, the software helps organizations improve performance management while enhancing employee development and engagement.

Get a Live Demo Visit Trakstar Perform’s website

How much does Trakstar Perform cost?

Trakstar Perform does not publicly list its pricing on its website. Instead, the company offers custom pricing based on the organization’s size and specific feature requirements.

Starting price:

Varies

Free trial:

None

Free version:

Not Available

What’s included in every Trakstar Perform plan?
All Trakstar Perform plans have core performance management features such as automatic performance reviews, customizable evaluation templates, and goal-setting. All plans also have 360-degree feedback, employee self-service portals, and reporting and analytics for tracking performance trends. Trakstar Perform integrates with HR systems to automate tasks and facilitate employee development.

Which features does Trakstar Perform offer?

Other notable Trakstar Perform features

• Automated review workflows
• 360-degree feedback
• Customizable review templates
• Goal and OKR tracking
• Real-time performance insights
• HR systems integrations

What types of support does Trakstar Perform offer?

Get a Live Demo Visit Trakstar Perform’s website

Trakstar Perform user review highlights

We analyzed 793 user reviews about Trakstar Perform from four third-party review websites to provide this summary.

Trakstar Perform has received mixed user reviews, some praising its customizable performance management functions and others bemoaning complexity and customer service. Organizations like the simplicity of automatic performance appraisal, tracking employee goals, and the ease of 360-degree feedback. Customers like the aesthetic nature of the interface, automatic reminders, and the capability to customize rating scales to tailor their assessment to suit the needs of their business. Most companies also highlight Trakstar Perform’s capacity to set up different review forms, from formal rating-based assessments to narrative-form reviews.

A few users, however, note that the setup process on the site and navigation are cumbersome. Some reviews mention that although Trakstar Perform offers many customizable features, the system is complex, requiring more training to utilize its features. Customer support differs from user to user, as some customers find responsiveness excellent while others have to wait ages for a response and experience patchy service. Additionally, critics point out that the system lacks optimal workflows for performance management needs, such as mid-year reviews or improvement action plans. While some companies have integrated Trakstar Perform into their operations, others feel the system is overrated and disappointing, especially regarding usability and customer support.

• Ease of Setup – Implementation is inconsistent in users’ experiences. Some report it is quite easy to install, while others report it is time-consuming and complex. Administrative setup can be challenging and require lengthy training and support.
• Ease of Use – Trakstar Perform has an aesthetically pleasing interface, but navigation for some users is unintuitive. Routine performance reviews are straightforward, but some processes—goal tracking and approval of reviews—can be laborious and require workarounds.
• Features – The flexible platform allows organizations to create their own review templates, set goals, and apply 360-degree feedback. Nevertheless, some users complain about limited reporting features, especially for tracking long-term progress.
• Quality of Support – Support experiences are varied. While most users praise customer support’s responsiveness, others complain about delayed response times, outdated help documentation, and inconsistent support. Some customers feel deceived by sales personnel regarding features and support offered.
• Value for Money – While some firms feel Trakstar Perform is budget-friendly, with customization and flexibility, others feel it is not delivering a strong return on investment. The inability to navigate, lack of reporting, and long setup have made some question whether its overall value is worth it.

Trakstar Perform Contact Information

Parent Company:

Mitratech Holdings Inc.

Headquarters:

Seattle, WA

Year Founded:

2001

Website:

trakstar.com/

Facebook:

facebook.com/trakstarhr/

Instagram:

instagram.com/trakstarplatform/

Twitter (X):

x.com/trakstar_hr

TikTok:

tiktok.com/@trakstarplatform

LinkedIn:

linkedin.com/company/trakstar-perform

YouTube:

youtube.com/@TrakstarHR

Trakstar Perform alternatives